Ear Cleaning Clinic is a high risk setting as the nurse is only 20cm from the patient during the procedure – therefore, people who do not have an official doctors letter and will not wear a mask over the mouth and nose – will not be treated. Questions? Please visit QLD Human Rights (refer to “Do I need to show proof of my medical condition or disability if I’m not wearing a mask?” HIGH RISK SETTING) & QLD Govt Health websites.

If you have recently contracted COVID-19, please do not enter the clinic until at least 14 days has passed your positive test. Many of our patients are elderly and/or immune compromised, therefore this policy has been introduced to protect them, our staff and allow us to continue operating during this outbreak.

Please do not enter the clinic if you are experiencing any of the following symptoms, or have recently been in close contact with someone experiencing these symptoms;
sore throat, dry cough, fever, fatigue, loss of taste or smell or shortness of breath.
If you have an active cold or flu – please DO NOT visit the clinic. Out of respect for our patients and staff’s health and wellbeing, please cancel your appointment and re-schedule once your cold or flu symptoms are no longer present.